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IT · 2026-11-11

Apple Foldable Phone iPhone Duo Faces Hinge Issues After Screen Damage Reports

A report has surfaced of an iPhone Duo user experiencing what seemed like a hinge jam after dropping the device. It reportedly reopened with a loud noise shortly afterward, but it is still unclear whether the cause was an internal parts issue or a material defect.

Apple Foldable Phone iPhone Duo Faces Hinge Issues After Screen Damage Reports
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Foldable phones depend on hinge stability just as much as they do on their foldable displays. With reports of hinge trouble following earlier screen damage on Apple’s first foldable smartphone, the iPhone Duo, concerns about durability are continuing to grow.

According to coverage from Kyonggi Ilbo citing PhoneArena, one user dropped the iPhone Duo on a hard floor and then felt resistance from the hinge while trying to unfold the screen. After folding the device back up and opening it again about an hour later, they said it made a loud noise and then opened normally. The user also added that they did not notice any swollen marks on the folding area that might have appeared before a cracked display.

Online posts from other users describing similar symptoms were also mentioned. In those cases, the hinge seemed stuck at first, then began working again after a noise. However, it has not been confirmed whether an internal component actually shifted out of place and returned, or what exactly caused the hinge to jam. PhoneArena suggested the possibility of an internal part moving, but this was presented as a possible explanation rather than a confirmed diagnosis.

It is also important to note that forcing the display open when resistance is felt at the hinge could damage the screen. Some users claimed that while trying to open the device under resistance, the internal display broke with a loud sound. PhoneArena advised that if this kind of symptom appears, users should avoid forcing it open and instead keep the device folded and visit an Apple Store.

There have also been claims that the cause of the screen damage may not be the hinge structure alone, but the materials used in certain components. Citing a post from a Chinese tipster, PhoneArena reported the possibility that the material quality of a specific hinge supplier may be to blame. The report also included speculation that the issue may have been limited to a portion of the production run, but this too has not been officially confirmed.

This latest case ties into existing quality concerns surrounding the iPhone Duo. According to reports, since launch there have been shared cases of cracks forming in the folding area and white lines appearing on the screen, and on the 26th of last month Apple acknowledged display defects in some units and offered replacements. However, it did not disclose the specific reason the defects occurred.

Because foldable phones are built so that the display and hinge move together, a problem on one side can affect other parts as well. That said, it would be premature to conclude from this case alone that the entire product is defective or to identify a single cause. From a consumer perspective, if the hinge starts to feel unusual or the screen shows signs of trouble, it is safer to seek inspection rather than forcing it open. Given how expensive the device is, how transparently Apple explains the cause of defects and the criteria for replacement is likely to have a major impact on long-term trust.

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